Last Reviewed/Updated: February 2, 2021
Refund / Cancellation Policy
Deposits and payments made after 30-June-2021 are non-refundable [except for COVID-19 Clause* related cancellations].
A COVID-19 cancellation request must meet one of the following two criteria:
- A government imposed border closure or travel ban that prohibits you from leaving your home province or from entering British Columbia. (A travel advisory, however strongly worded, does not constitute a travel ban.)
- If you have tested positive for COVID-19, or come into close contact with someone who tested positive, within two weeks prior to your trip start date. Positive test must be corroborated by submitting and official test result for yourself or the person you have come into close contact with.
a) you have to cancel your 2022 heliski trip as part of our COVID 19 clause or
b) Last Frontier Heliskiing has to cancel the tour after your balance payment has been made.
You have the following two options:
- Move your entire payment (or a portion thereof if the trip has already commenced) to the 2023 or 2024 season subject to availability and without any rate increase for a comparable tour.
- Receive a full refund (or a portion thereof if the trip has already commenced).
Non COVID-19 Related Cancellations
Any cancellation request outside of the above COVID-19 clauses including injury and sickness will not be considered as part of our 2022 COVID-19 exclusion. We strongly recommend the purchasing of trip cancellation / interruption / medical insurance to cover those risks. For a FREE quote on all of the following insurances (Travel Cancellation, Travel Interruption, and Helicopter Evacuation), click here.
BC Residents only: (Bizarrely) Heli-evac insurance is not available in the insurance market for BC residents. Therefore for those that want it, we will underwrite a heli-evac insurance policy – $20 per day, to be purchased at the lodge.
A deposit of $2,500 is required to secure each seat and the balance of the trip is due 90 days prior to the trip start date.
All payments must be received via our online payment portal Flywire.
The Small (But Important) Print
COVID or Non Covid Related
Last Frontier Heliskiing is not responsible for any costs outside of your heliski package (e.g. flights, hotels, meals, additional transportation etc.)
Name changes are permitted at no cost.
Each participant will be required to sign a Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement before being allowed to ski or snowboard with us. See sample waiver.
Cancellations or changes of the Vancouver/Terrace hotels are required 72 hours prior to the reservation date. For cancellations within 72 hours of the reservation date there is no refund.
Last Frontier Heliskiing does NOT include domestic flights between Vancouver and Terrace/Smithers in our packages.