Qui Nous Sommes

Bell 2 Lodge is seeking a year-round Lodge Manager to oversee the daily resort operations located in Northern BC.

In the winter we operate as Last Frontier Heliskiing, providing world class dining and lodging to heliskiers from everywhere around the globe. During the rest of the year, the resort offers Hotel, Restaurant and Gas Station services to road guests and contractors.

The Lodge Manager, reporting to the General Manager, is responsible for the safe, guest orientated and economical day to day operations of the lodge. Assumes complete responsibility of daily lodge operations. The ideal candidate will have excellent communication and HR skills, strong problem-solving abilities, be a strong leader, and have a passion for providing exceptional customer service.

This position is for someone who wants to be invested with us for minimum 2 years.

Preferred Skills and Core Competencies:

• Communicate effectively internally and externally, with guests, management, and employees
• Supervision and delegation of duties to staff (all lodge departments)
• Friendly personality and genuine desire to host and craft an exceptional experience for our guests, no matter how long or short their visit
• Flexible, forward thinking, and solution oriented
• Excellent time management skills, ability to multi-task, and attention to detail
• Able to take direction, work independently, and as a part of a team
• Record inventory accurately, and take ownership of all supplies ordering, always planning ahead due to our remote location and limited delivery options
• Responsible for all guest and staff billing. Including expenses made with float, company credit cards and/or on company accounts
• Ensure Daily, Weekly and Monthly reports: accounts, inventories, time sheets and reconciliations are accurate and completed on time
• Manages and explains all financial activities with reconciliations
• Implement policies and procedures with a high standard of excellence on a regular basis
• Maintain a professional, punctual, well groomed, and presentable appearance
• Implementations of training to ensure high standards are maintained
• Ensure all Lodge Operations meet or exceed Work Safe BC Standards
• Extensively involved in guest management, hosting and dealing with complaints in an efficient and appropriate manner
• Coordinate logistics of getting things in a time sensitive manner to and from the remote lodge
• Maintain positive communication with Ski Ops, Suppliers, Hotel providers, Head Office, guests and all lodge employees
• Responsible for all stock (inventory), floor management and sales
• Demonstrate sound financial acumen by adhering to effective stock management and financial administration processes
• In charge of reservations, billing, overall lodge accounting
• Work closely with the Bell 2 Guiding Managers, who report to the Director of Ski Operations
• Work closely with Head Office team to ensure consistent quality of service is provided to Heliski guests
• Be available to guests. This will include dining, greeting and checking in with them. You are their main contact regarding all things Lodge related during their Heliskiing vacation
• Familiar with all procedures related to the skiing programAbility to act as sales representative for Last Frontier Heliskiing and Bell 2 Lodge when opportunity presents itself

Requirements:

• 2+ years in similar position in a remote Lodge
• Background in luxury hospitality or fine dining
• Hospitality/Tourism, Management or Business degree an asset
• Strong administration skills
• Intermediate to advanced understanding of Microsoft Office and Google Suite, including Excel, Outlook and Word
• Experience with troubleshooting front and back end of PMS and POS systems
• Knowledge of Push Payroll system for scheduling, hiring documents and payroll an asset
• Multiple languages are considered an asset
• Serving it Right required (or ability and willingness to obtain)
• Food Safe Certificate an asset
• First Aid an asset
• Valid Drivers license required
• Ability to lift 50 lbs when necessary
• Must be able to effectively prioritise a significant workload, whilst managing competing business demands

Accommodation and meals are provided for all employees while on rotation. Shifts are three weeks on and one week off working ten-hour days. Transfers to and from Terrace on weeks out are available. Flights are not provided.

In winter, subsidized accommodation in Smithers & ski tickets are possible for your week off.

** Please note we cannot accommodate pets. **
If you have a passion for the outdoors, enjoy putting a smile on people’s faces, and thrive in a fast-paced environment, we look forward to hearing from you!

Bell 2 Lodge is seeking a highly motivated and experienced individual to fill the role of Housekeeper for our Remote Resort in Northern BC.

The ideal candidate will be an energetic team player, with a positive attitude and proven flexible approach. The position could be for the summer only OR year around.

Housekeepers provide cleaning service to all lodge accommodations and common areas daily. Our lodge is not a typical hotel, as it is fully self-sustaining and includes chalets with individual rooms in a remote location. Housekeepers are responsible for cleaning the guest chalets, main lodge and sauna building while doing laundry and inventory of supplies.

Excellent attention to detail and following procedures is paramount in this role. Maintenance and cleanliness play an important part in the services we provide to our guests and must be maintained at the highest standards.

Responsibilities & Qualifications

• Reporting to the Lodge Manager, preferred skills and core competencies are:
• Energetic and upbeat, with the ability to work as part of a team and independently
• Able to communicate effectively with management and co-workers
• Friendly personality with a genuine desire to help and please others
• Take pride in doing the job well and with a keen eye for detail
• Able to perform the same tasks repeatedly with satisfaction
• A positive attitude and flexible approach
• Be physically fit to fulfill this position, including reaching and bending to clean, as well as climbing stairs
• Able to perform heavy lifting when necessary
• Passion for working with people and the outdoors is an asset

Requirements:

• A minimum 2 years of housekeeping experience in a resort/luxury hotel setting
• Must be legally entitled to live & work in Canada

Accommodation and meals are provided for all employees while on rotation. Schedule is three weeks on and one week off, working ten-hour days. Transfers to and from Terrace provided. Flights are at your own cost. In the winter months, perks include heliskiing if you are a strong skier/snowboarder and all conditions met. Please note we cannot accommodate pets.

Please email your up-to-date resume, along with a brief outline of why you are interested in the role, and what makes you our ideal candidate to [email protected]

Last Frontier Heliskiing has been a pioneering force in heliskiing and heli boarding since 1996. We offer a range of heliski tours from two unique lodging experiences in Northern British Columbia. The Ski Guide is responsible for his or her helicopter group within a 3-group ski program. This position involves supporting the Lead Guide to ensure that the ski program flows as planned to ensure a safe, enjoyable skiing experience for the guests.

Essential Duties and Responsibilities:

• Provide a safe and enjoyable day of heliskiing for Last Frontier Guests.
• Assist with the lead guides plan and execute the days skiing program for the assigned helicopter.
• Follow the lead guides run choice at all times, whenever practical.
• Ensure run list is adhered to as per Last Frontier Heliskiing policy.
• Load Lunch and water on board helicopter for the day.
• Attend and participate at all guide meetings.
• Actively participate with down day activities.
• Assist with vertical reports and flight time entries.
• Ensure season profiles and snow safety records are up to date.
• Prepare weather briefings on a rotation basis.
• Ensure all assigned tasks are completed.
• Help brief guests with beacons and helicopters.
• Assist in ski shop when required.
• Assist in transporting luggage etc. on transfer days.
• Adhere to Last Frontier Heliskiing risk management protocols.
• Adhere to Last Frontier Heliskiing wildlife mitigation policies.
• Dine with Guests during dinner time.

Skills Required:

• Applicants must be certified through one of the following associations:
  • Ski / Mountain Guide – Association of Canadian Mountain Guides
  • Ski Guide – Canadian Ski Guide Association
  • Mountain Guide – International Federation of Mountain Guides Association

Full-time, Fixed term contract

Expected start date: December 16, 2023 / Expected end date: April 13, 2024

Salary: $47.50 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Location of work:
Last Frontier operates out of 2 locations in Northern British Columbia. Ripley Creek operates out of Stewart, BC and Bell2 Lodge operates approx. 360km’s North of Terrace on highway 37A

Contact information:

Interested applicants will direct all Resumes to: Cliff Umpleby, Director of Operations.
Email: [email protected], Phone: 250 898 3091

Last Frontier Heliskiing has been a pioneering force in heliskiing and heli boarding since 1996. We offer a range of heliski tours from two unique lodging experiences in Northern British Columbia. These heli skiing operations are supported from our head office in Vernon, BC, where a small team looks after sales, reservations, marketing and accounting functions.

We are seeking a talented graphic artist with a proven track record of creating engaging design that speaks to our brand and audience. This position is suited for someone with an established business and that can work with us on a project by project basis. The scope of graphic design work includes:

• Brochures, Price Lists, Posters, Maps
• Promotional Materials Including T-Shirts, Hats, Stickers, Water Bottles & Other Items
• Email Marketing
• Web & Social Media Graphics
• Advertisements for Web Use

Attributes and Skills required:

• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Positive, can-do attitude in what can be a fast-paced environment with quick turnaround times.
• Proven track record of developing specialized graphic art & design work.

Nice to Have Attributes/Skills

• Website Design
• Video Editing

Remuneration & Start Date 

Work will be assigned on a project to project basis and can vary widely throughout the year. Remuneration is negotiable and we are looking for someone to start as soon as possible.

If you have a passion for creative design and the outdoors, we look forward to hearing from you. Please submit your work experience and graphic portfolio to: [email protected]

Use the contact form below to express your interest in working with us.