Qui Nous Sommes

Last Frontier Heliskiing is seeking a solution-oriented and self-motivated individual to join our team as a Logistics & Maintenance Coordinator at our Ripley Creek location in Stewart, BC.

In this hands-on role, you’ll work closely with the Ski Technician to support the daily logistics of our heliskiing program—including guest transportation, and equipment maintenance and coordination. You’ll also be responsible for facility upkeep of all buildings and facilities operated by Last Frontier Heliskiing in Stewart during the winter months, which includes identifying and addressing maintenance issues proactively, to ensure everything behind the scenes runs smoothly.

This is a multi-faceted position with close involvement in both the guest ski program and daily lodge operations, reporting to the Lodge Manager and Operations/Guiding Manager. We’re looking for someone who thrives in a remote, fast-paced environment, takes initiative, and excels at creative problem solving—especially when plans change or challenges arise.

With a wide variety of responsibilities and a significant daily workload, the right candidate must demonstrate strong time management and prioritization skills. You’ll need to balance competing demands efficiently—whether it’s coordinating guest transfers, managing equipment logistics, or troubleshooting facility issues—while maintaining a calm, professional demeanor and consistently delivering a high standard of service.

Essential Duties and Responsibilities

• Act as daily driver for guest transfers, alongside the Ski Tech
• Coordinate, load, and deliver guest lunches to the helipad on time each morning
• Perform daily upkeep of hot tub and pellet stoves, with troubleshooting as needed
• Support helicopter operations with fuel monitoring & refueling
• Act as backup radio dispatch for heliskiing operations
• Maintain and coordinate guest-use bicycles
• Set up welcome presentations and assist with guest arrivals
• Manage regular recycling and waste disposal routines
• Lead on general building upkeep and maintenance
• Anticipate operational or maintenance needs and address issues before they arise
• Take initiative to improve systems and contribute to a safe, smooth operation
• Assist with incident response plan, and remain calm in the case of an emergency situation
• Contribute to a positive guest experience in everything you do

Preferred Skills and Core Competencies

• Valid Class 5 driver’s license (or higher)
• Experience driving in winter conditions (preferred)
• Proven ability to work independently and take initiative
• Strong creative problem-solving and troubleshooting skills
• Ability to lift up to 25 lbs and stand for extended periods
• Comfortable working in a fast-paced, team-oriented environment
• Positive attitude with strong interpersonal and communication skills
• Experience in maintenance, logistics, or remote operations an asset
• Additional languages are an asset
• Passion for the adventure and the outdoors is welcomed
• A friendly, outgoing personality is an asset
• An energetic, flexible approach and positive attitude at all times
• Practical thinker with creative problem-solving skills
• Previous experience based in a remote lodge environment is an asset
• Previous experience working in a high-end guest focussed environment is an asset

Working Conditions

This is a seasonal, live-on-site position based in remote Northern BC. Working rotations are based on a 3-week on, 1-week off schedule, working 10 hrs per day. Lodging and all meals are provided while working.

Transport between the lodge and Terrace or Smithers is provided for your time off. Subsidized accommodation and lift passes are available in Smithers for your scheduled time off.

Please note we are unfortunately not able to accommodate pets.

If you have a passion for the outdoors, enjoy putting a smile on people’s faces, and thrive in a fast-paced environment, we look forward to hearing from you!

Job Summary
As Lodge Manager, you are responsible for the overall leadership, performance, and day-to-day operation of Bell 2
Lodge. This is a senior, hands-on role requiring full operational oversight, strong leadership, and a commitment to
delivering exceptional guest experiences across all areas of the property.

This is a year-round position spanning two highly distinct operations. In the summer season, the lodge operates as a
hotel, restaurant, and gas station servicing transient tourists and mining industry clients. In the winter season, the
lodge transforms into Last Frontier Heliskiing, providing a premium, all-inclusive resort experience for high-end
international guests staying five nights or more.

The Lodge Manager assumes full responsibility for lodge operations, ensuring they are safe, guest-focused, and
financially efficient. This role requires a minimum two-year commitment and is suited to a candidate who thrives in
a remote environment, can adapt to seasonal operational shifts, and leads by example in a multi-department
setting.

Essential Duties & Responsibilities

• Leadership & Team Management – Take a lead on all aspects of team leadership, including recruitment,
  scheduling and performance monitoring. Supervise, mentor, and delegate responsibilities across all lodge
  departments, fostering a positive, professional, and collaborative work environment
• Guest Experience & Hosting – Actively engage with guests, ensuring exceptional service standards,
  handling complaints, and acting as the primary point of contact during their stay
• Seasonal Operations Management – Oversee and adapt operations between summer hotel/roadside
  services and winter heliskiing resort operations, ensuring consistency in quality and service delivery
• Financial Oversight & Administration – Manage lodge accounting, including reservations, billing, payroll
  coordination, expenses, and reconciliations. Ensure all financial reporting is accurate and completed on
  time
• Inventory & Cost Control – Monitor stock levels across all departments, manage ordering, and ensure
  effective inventory control to maximize profitability and minimize waste
• Health & Safety Compliance – Ensure all lodge operations meet or exceed WorkSafeBC standards and
  maintain compliance with all applicable regulations and emergency response plans
• Operations & Logistics – Manage the logistics of operating in a remote environment, including timely
  procurement, supplier coordination, and transportation of goods and equipment
• Interdepartmental Coordination – Maintain strong communication with Ski Operations, Head Office,
  suppliers, and all lodge departments to ensure seamless operations
• Reservations & Systems Management – Oversee reservations, PMS/POS systems, reporting, and ensure
  accuracy of guest accounts and operational data
• Training & Standards – Implement training programs and enforce policies and procedures to maintain high
  operational and service standards
• Guest Services & Concierge Oversight – Ensure all guest needs, special requests, and expectations are
  anticipated and met at a high level
• Heliskiing Operations Support (Winter) – Work closely with the Guiding Manager and Head Office to
  support ski operations and ensure an exceptional guest experience aligned with brand standards
• Incident Response – Thoroughly familiarize yourself with our Incident Response Plan and take an active
  lead in coordinating base response in the event of an emergency
• Sales & Representation – Act as an ambassador for the business and identify opportunities to promote and
  sell Bell 2 Lodge and Last Frontier Heliskiing experiences
• Maintain a professional, punctual, and well-presented appearance at all times
• All other duties as assigned by the General Manager

Required Skills & Experience

• Minimum 2+ years experience in a similar management role, preferably in a remote lodge or resort
  environment
• Experience in luxury hospitality, or high-end guest service environments an asset
• Background in a similar lodge or resort setting is preferred
• Previous experience in a heliskiing or cat skiing operation a strong asset
• Proficient in Google Suite and Microsoft Office, particularly Excel, Word, and Outlook
• Experience with PMS and POS systems, including troubleshooting front and back-end issues
• Knowledge of payroll systems (e.g., Push Payroll) is an asset
• Strong leadership, team management, and conflict resolution skills
• Excellent communication and interpersonal skills
• Strong financial acumen, including budgeting, reporting, and cost control
• Advanced organizational and multitasking abilities with exceptional attention to detail
• Ability to balance competing demands and prioritize a large workload effectively
• A flexible and collaborative approach, with a proactive and solution-oriented mindset
• Strong problem-solving skills with ability to think clearly and confidently make decisions under pressure
• Ability to work independently and as part of a leadership team
• Ability to appropriately balance work & social life, particularly in a remote live-in environment
• Hospitality, Tourism, Business, or Management qualifications are an asset
• Serving It Right certification required; Food Safe and First Aid certifications are assets
• Full valid driver’s license required
• Multiple languages are an asset
• Passion for outdoor adventures and alpine environments is welcomed!

Working conditions
This is a year-round, live-on-site position based in remote Northern BC. Working rotations are based on a 3- week on, 1-
week off schedule, working 10 hours per day whilst on rotation.

Lodging and all meals are provided whilst on rotation. All staff are required to leave the lodge during their scheduled
time off, and transport between the lodge and Terrace is provided. During the heliskiing season, alternative transport to
Smithers can also be provided, where subsidized accommodation for your scheduled time off is available (winter only).
Please note we are unfortunately not able to accommodate pets.

This type of work environment is challenging and demanding. The people who thrive here are intrinsically motivated by
a passion for service, take pride in everything they do, and have a genuine interest in how all aspects of lodge operations
come together to create meaningful experiences for our guests.

Last Frontier Heliskiing has been a pioneering force in heliskiing and heli boarding since 1996. We offer a range of heliski tours from two unique lodging experiences in Northern British Columbia. The Ski Guide is responsible for his or her helicopter group within a 3-group ski program. This position involves supporting the Lead Guide to ensure that the ski program flows as planned to ensure a safe, enjoyable skiing experience for the guests.

Essential Duties and Responsibilities:

• Provide a safe and enjoyable day of heliskiing for Last Frontier Guests.
• Assist with the lead guides plan and execute the days skiing program for the assigned helicopter.
• Follow the lead guides run choice at all times, whenever practical.
• Ensure run list is adhered to as per Last Frontier Heliskiing policy.
• Load Lunch and water on board helicopter for the day.
• Attend and participate at all guide meetings.
• Actively participate with down day activities.
• Assist with vertical reports and flight time entries.
• Ensure season profiles and snow safety records are up to date.
• Prepare weather briefings on a rotation basis.
• Ensure all assigned tasks are completed.
• Help brief guests with beacons and helicopters.
• Assist in ski shop when required.
• Assist in transporting luggage etc. on transfer days.
• Adhere to Last Frontier Heliskiing risk management protocols.
• Adhere to Last Frontier Heliskiing wildlife mitigation policies.
• Dine with Guests during dinner time.

Skills Required:

• Applicants must be certified through one of the following associations:
  • Ski / Mountain Guide – Association of Canadian Mountain Guides
  • Ski Guide – Canadian Ski Guide Association
  • Mountain Guide – International Federation of Mountain Guides Association

Full-time, Fixed term contract

Expected start date: December 16, 2023 / Expected end date: April 13, 2024

Salary: $47.50 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Location of work:
Last Frontier operates out of 2 locations in Northern British Columbia. Ripley Creek operates out of Stewart, BC and Bell2 Lodge operates approx. 360km’s North of Terrace on highway 37A

Contact information:

Interested applicants will direct all Resumes to: Cliff Umpleby, Director of Operations.
Email: [email protected], Phone: 250 898 3091

Last Frontier Heliskiing has been a pioneering force in heliskiing and heli boarding since 1996. We offer a range of heliski tours from two unique lodging experiences in Northern British Columbia. These heli skiing operations are supported from our head office in Vernon, BC, where a small team looks after sales, reservations, marketing and accounting functions.

We are seeking a talented graphic artist with a proven track record of creating engaging design that speaks to our brand and audience. This position is suited for someone with an established business and that can work with us on a project by project basis. The scope of graphic design work includes:

• Brochures, Price Lists, Posters, Maps
• Promotional Materials Including T-Shirts, Hats, Stickers, Water Bottles & Other Items
• Email Marketing
• Web & Social Media Graphics
• Advertisements for Web Use

Attributes and Skills required:

• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Positive, can-do attitude in what can be a fast-paced environment with quick turnaround times.
• Proven track record of developing specialized graphic art & design work.

Nice to Have Attributes/Skills

• Website Design
• Video Editing

Remuneration & Start Date 

Work will be assigned on a project to project basis and can vary widely throughout the year. Remuneration is negotiable and we are looking for someone to start as soon as possible.

If you have a passion for creative design and the outdoors, we look forward to hearing from you. Please submit your work experience and graphic portfolio to: [email protected]

Use the contact form below to express your interest in working with us.